Natex offers an online remote support for control systems maintenance on demand.
Please follow the instructions below.
Instructions for use:
- Make sure your control computer is connected to the internet
- Download/Run our quick support tool powered by Teamviewer
(for details visit www.teamviewer.com)
- Follow the instructions during download/installation shown on the
screen
- If you are asked to grant access for the application from your
operating system or
firewall, please confirm with yes
- After the application has started you have to communicate your ID
to your support
operator
- You can use the built in chat to talk to your support operator
after the connection is established
The download file has been scanned for the presence of computer viruses and malicious code
with various security software packages.
However you are advised to use this software at own risk!
If you have any doubts or questions do not hesitate to contact us.