Natex offers an online remote support for control systems maintenance on demand.

Please follow the instructions below.

Instructions for use:

Make sure your control computer is connected to the internet
Download/Run our quick support tool powered by Teamviewer
(for details visit www.teamviewer.com)

Follow the instructions during download/installation shown on the screen
If you are asked to grant access for the application from your operating system or firewall, please confirm with yes
After the application has started you have to communicate your ID to your support operator
You can use the built in chat to talk to your support operator after the connection is established

The download file has been scanned for the presence of computer viruses and malicious code with various security software packages.

However you are advised to use this software at own risk!

If you have any doubts or questions do not hesitate to contact us.

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