Natex offers an online remote support for control systems maintenance on demand.
Please follow the instructions below.

Instructions for use

• Make sure your control computer is connected to the internet
• Download/Run our quick support tool powered by Teamviewer 
  (for details visit www.teamviewer.com)
• Follow the instructions during download/installation shown on the screen
• If you are asked to grant access for the application from your operating system or firewall, please confirm with yes
• After the application has started you have to communicate your ID to your support operator
• You can use the built in chat to talk to your support operator after the connection is established

If you have any questions do not hesitate to contact us.