Natex offers an online remote support for control systems maintenance on demand.
Please follow the instructions below.
Instructions for use
- Make sure your control computer is connected to the internet
- Download/Run our quick support tool powered by Teamviewer
(for details visit www.teamviewer.com)
- Follow the instructions during download/installation shown on the screen
- If you are asked to grant access for the application from your operating system or firewall, please confirm with yes
- After the application has started you have to communicate your ID to your support operator
- You can use the built in chat to talk to your support operator after the connection is established
If you have any questions do not hesitate to contact us.